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Charges Not Populating On Review And Confirm Screen (Doc ID 2965981.1)

Last updated on AUGUST 08, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.1.0.0.0 version, Production Support

ACTUAL BEHAVIOR

While doing the international payment the charges are not reflecting on review and confirm page.

EXPECTED BEHAVIOR

While doing the international payment the charges should reflect on review and confirm page.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to the login page and login with retail user credentials.
2. Click on navigation icon and go to payments then click on transfers after that click on Transfers - Adhoc Payee, now choose payment type as International and fill the payment details and click on Pay button.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, user cannot see the charges for international payment.

Changes

No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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