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Configure Arabic Characters In Terms And Conditions Description (Doc ID 2966890.1)

Last updated on AUGUST 10, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.1.0.0.0 version, Implementation Support

When attempting to Create Terms and Conditions Maintenance Transaction
the following error occurs.

ERROR

"Terms and Conditions Maintenance invalid description"


STEPS

The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a Admin user
2. go to Toggle Menu --> Others --> Terms and Conditions
3. click on Create Terms and Conditions button , In the Terms & Conditions Description field, enter the Arabic characters in description terms and conditions.
4. click on submit button,Error as mentioned above is noted

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, user is not able to Create Terms and Conditions Maintenance Transaction

Changes

No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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