E Statement Subscription Failing
(Doc ID 2966905.1)
Last updated on AUGUST 10, 2023
Applies to:Oracle Banking Digital Experience - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Implementation Support
When attempting to Generate the E-Statement,
the following error occurs.
"E statement subscription failed"
The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a retail user
2. go to Accounts -->Current and Saving
3. click a E-Statement,Error as mentioned above is noted
The issue has the following business impact:
Due to this issue, The user is not able to Generate the E-Statement.
No changes done to hardware/product or environment cause this issue.
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