E Statement Subscription Failing
(Doc ID 2966905.1)
Last updated on AUGUST 10, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.1.0.0.0 version, Implementation Support
When attempting to Generate the E-Statement,
the following error occurs.
ERROR
"E statement subscription failed"
STEPS
The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a retail user
2. go to Accounts -->Current and Saving
3. click a E-Statement,Error as mentioned above is noted
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, The user is not able to Generate the E-Statement.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |