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SDMC Bulk File Is in Error Status as Few Records in File Fails with Error "System cannot process the request currently for specified account, Kindly retry[]" (Doc ID 2967098.1)

Last updated on AUGUST 14, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to perform bulk file upload with corporate user for Single Debit Multiple Credit(SDMC) file type with more than 100 records, sometimes processing of few records fails, as a result entire file is marked in "ERROR" state
following error occurs.

ERROR
-----------------------
System cannot process the request currently for specified account, Kindly retry[]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigate to File Upload-->Upload a File
3. Select appropriate identifier and upload Internal SDMC file

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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