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View Account Details Icon on Request Statement Screen Displays a Blank Box (Doc ID 2968232.1)

Last updated on AUGUST 17, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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On request statement screen, view account details icon displays a blank box.

EXPECTED BEHAVIOR
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On request statement screen, view account details icon should be displayed.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login via corporate user
2. Navigate to accounts > current and savings > transactions
2. On transactions screen, click on three-dot menu
3. Choose request statement
4. Fill the required details and submit
5. Please check that confirmation screen view account details icon blank image displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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