OBDx Login Page Is Not Loading, Getting Error "No Dashboard Found" And All Login Rest Services Are Failing With Status Code 500.
(Doc ID 2968277.1)
Last updated on AUGUST 18, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
The user is unable to login to the OBDX application.
Getting the error "No Dashboard Found, Please contact to Administration" on screen.
And, all the below rest service is failing with the status code 500 (Internal Server Error).
http://XX.XX.XX.X:XXXX/digx-common/user/v1/me?locale=en
http://XX.XX.XX.X:XXXX/digx-admin/brand/v1/brands/current?locale=en
http://XX.XX.XX.X:XXXX/digx-admin/me/v1/entities?locale=en
http://XX.XX.XX.X:XXXX/digx-common/common/v1/enumerations/locale?locale=en
EXPECTED BEHAVIOR
The user should be able to login to the OBDX application without any error.
STEPS
1. Browse the OBDX login URL.
BUSINESS IMPACT
Due to this issue, users cannot login to the OBDx application
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |