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User Management : Email ID And Mobile Number Mapping Not Accurate (Doc ID 2968574.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
User Management : Email ID and Mobile Number Mapping not accurate.
Email is mapped in Alternative Email id field where as Mobile number is mapped in alternative mobile number.

EXPECTED BEHAVIOR
--------------------------
Email to mapped in Email ID and Mobile number should me mapped in Mobile number field.

STEPS
---------
The issue can be reproduced at will with the following steps:
1. Login into OBDX with Admin user
2. Navigate to user management
3. Search a Retail User and look at the detials.

BUSINESS IMPACT
----------------------
The issue has the following business impact:
Due to this issue, Email and Mobile number is mapped to Alternate fields.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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