Logged out even after clicking on stay connected
(Doc ID 2970043.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
After clicking on the stay connected button user is not able to continue the current session.
EXPECTED BEHAVIOR
After clicking on the stay connected button user login should continue instead of logging out.
STEPS
The issue can be reproduced at will with the following steps:
1. Login to an OBDX application as a retail/crop user
2. Stay inactive
3. Logged out even after clicking on Stay Connected
4. User is not able to continue the current session
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue,user is not able to continue the current session.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |