My Oracle Support Banner

'Access Denied' Error Shown on OBDx Home Screen (Doc ID 2970724.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR

The "Access Denied" error shown on OBDX home screen

EXPECTED BEHAVIOR

No error should shown on OBDx home screen

STEPS

The issue can be reproduced at will with the following steps:
1. Browse the OBDx home screen


BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users face a bad UI experience

Changes

 No changes done to hardware/product or environment caused this issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.