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Cannon Close Customer, Existing Address Maintenance Should Be Closed. (Doc ID 2970897.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Production Support-CET

Cannot close customer, existing address maintenance should be closed.

ERROR
-----------------------
ST-CUS-110 Cannot Close Customer, existing address maintenance should be closed except for Primary Location

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From STDCIF try to close a customer record, which has a secondary address linked as well in mstms_cust_address
2. Verify if user is able to close the customer record

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the customer record.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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