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Custromer Credit Limit | Increase Business Credit Limit Hold | Resulting In Multiple Holds (Doc ID 2970902.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.12.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In Customer Credit Limit Screen, while doing 'Increase Business Credit Limit Hold' transaction with Transaction Date > Process Date, system is showing the amount in Multiples.

EXPECTED BEHAVIOR
-----------------------
System should not increase business credit limit hold as multiple times while posting the 'Increase Business Credit Limit Hold' transaction with Transaction Date > Process Date.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select Customer Service --> Credit Limit Details tab -->Transaction Tab.
2. Try to post the 'Increase Business Credit Limit Hold' transaction with Transaction Date > Process Date.
3. Check whether system showing the amount in multiples or not.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post Increase Business Credit Limit Hold' transaction with Transaction Date > Process Date.

Cause

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In this Document
Symptoms
Cause
Solution


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