Data Masking Functionality Not Working for customer date of birth in Customer service - Customer details screen (Doc ID 2972624.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------

Data Masking Functionality Not Working for Customer Date of Birth in Customer service - Customer details screen


EXPECTED BEHAVIOR
-----------------------
Customer Date of Birth(CUS_BIRTH_DT) value in the UI should not contain actual data of birth.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Modify the Data masking setup

2.Enable CUS_BIRTH_DT column as Masked

3.Set the user responsibility as Y.

4.Execute the job REDPRC_BJ_100_01 under SET-RED.

5.Check File was generated in outgoing process file.

6.Executed the generated file.

7.Login to OFSLL Application and Go to Customer service screen

8.Verify CUS_BIRTH_DT field on the screen is not having the actual data of birth of the customer.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.