My Oracle Support Banner

Accounts Not Displayed in Transfer From/To Fields on Payment Screens (Doc ID 2974253.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Accounts not displayed in transfer from/to field(s) on payment screens when account list has 100 or more accounts.

EXPECTED BEHAVIOR
---------------
Accounts should be displayed in transfer from/to field on payment screens.

STEPS
---------------
Issue can be reproduced with following steps.
1. Login via corporate user whose account list has 100 or more accounts.
2. Navigate to payment screens Existing payee or My account .
3. The transfer from/to account list is not displayed.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.