My Oracle Support Banner

OBBRN - BC/DD Payment/Cancellation - Beneficiary Account Is Missing At Approval Level (Doc ID 2974566.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Beneficiary Account Number is not visible to authorizer while Cancellation and Payment of BC-DD.
 
EXPECTED BEHAVIOR
-----------------------
In BC-DD Cancellation/Payment -> For Authorizer, Beneficiary Account Number field should be visible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform BC/DD Cancellation/ Payment operation
2. Submit the transaction for approval
3. In Approver- > verify whether the Beneficiary Account Number value is showing   

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.