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Already Login Issue In Flexcube (Doc ID 2974974.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Bank sometime faces issue in FLEXCUBE application and thus need to restart the complete system sometimes. However, when the services come up, users experience the already logged in issues and they have to clear the IDs one by one through the application front end screen. This is very time-consuming and inconvenient.

Guidance required on how to clear all the logged in user IDs  so that when the services come up, all users can log in gracefully.


EXPECTED BEHAVIOR
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Mechanism required to log out all the users.

STEPS
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The issue can be reproduced at will with the following steps:
1. NA

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot re-login after DB restart.

Cause

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In this Document
Symptoms
Cause
Solution


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