"Copy content from Email" Not Copying Content from Email to On Screen Delivery and Push Notification Modes in Alert Maintenance (Doc ID 2975968.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While creating alert maintenance, if more delivery methods are selected along with email then if user checks the checkbox "Copy content from Email" content doesn't get copied to On Screen/Push Notification modes.

EXPECTED BEHAVIOR
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"Copy content from Email" selection should copy content from email to on screen delivery and push notification modes in alert maintenance.

STEPS
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The issue can be reproduced with following steps:
1. Login as Administrator
2. Navigate to "Communication - Alert Maintenance"
3. Click create
4. Fill required details
5. Select email delivery and enter the content.
6. Select On screen > Copy email content.

Changes

Cause

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