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Why Do All SRs Created from the Request Processing Admin Screen Stay in the 'Accepted' Status (Doc ID 2978343.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle Banking Digital Experience - Version to [Release 22]
Information in this document applies to any platform.


Why do all SRs (Service Requests) created from the Request Processing Admin Screen stay in the 'Accepted' status ?


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