API connection timeout in OBRH
(Doc ID 2978352.1)
Last updated on OCTOBER 03, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
When attempting to send multiple requests from OBRH,
the following error occurs.
ERROR
"TimedOut exception"
STEPS
The issue can be reproduced at will with the following steps:
1. log in to an application as a corporate user
2. all APIs for OBLM and OBVAM are failing,Error as mentioned above is noted
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue,Users cannot view details in OBDX.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |