Due Date Change Is Not Updating The Oldest Due Date (Doc ID 2979002.1)

Last updated on OCTOBER 06, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Due date change is not updating the oldest due date.

Accounts with a due date change posted have the incorrect oldest due date.

EXPECTED BEHAVIOR
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Account posted with due date change transaction should have the valid oldest due date.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create or take an account by noting down the oldest due date values.
2. Post the due date change transaction with the effective date and due day.
3. Check the due date change transaction posted successfully with the correct oldest due date getting updated.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the oldest due date getting updated correctly while posting the due date change transaction.

Cause

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