While Amending Import LC, SWIFT Code Lookup Does Not Work for Advising Bank Field and Blank Screen Is Appearing (Doc ID 2979528.1)

Last updated on OCTOBER 09, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While doing amendments for Import Letter of Credit(LC) we got below issues:
1. Lookup SWIFT code for Advising Bank field is not working.
2. Confirming Bank address details are incorrect and its throws 'Please select confirming Bank' error.
3. After final submit, screen appears as blank.

EXPECTED BEHAVIOR
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Amend LC should work properly w.r.t below 3 points.
1. Lookup SWIFT code for Advising Bank field should work.
2. Confirming Bank address details should appear correct and should not throw error - 'Please select confirming Bank'.
3. After final submit, screen should not appear blank.

ERROR
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Please select confirming Bank

STEPS
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The issue can be reproduced at will with the following steps:
1. Login with corporate user-->  From the menu, select Trade Finance.

2. Select LC--> Import LC-->Amend LC

3. Modify any existing details, LC amount, expiry date, etc.

4. In the Instruction tab, select Advising Bank swift code > Lookup SWIFT code is not working.

5. Click the next button select 'confirming bank' in 58A field and select bank address(address will not pop up) and if we click on Next button error 'Please select confirming Bank' will appear.

5. Click final submit blank screen will be displayed.

Changes

Cause

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