Timed out Exception While Doing Clause Maintenance for Import Initiate Letter of Credit
(Doc ID 2980605.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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On clicking Clause Maintenance option from Documents and Conditions section of Import Initiate Letter of Credit (LC) screen user is getting Timed out exception and Document list is not getting populated.
EXPECTED BEHAVIOR
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On clicking Clause Maintenance option from Documents and Conditions section of Import Initiate Letter of Credit screen user should be able to select document from Document list and submit without any Timed out exception.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Corporate user.
2. Use the toggle menu and navigate to Trade Finance > Letter of credit > Import Letter of Credit > Initiate Letter of Credit.
3. Fill required data for 'LC Details' and 'Goods and Shipment Details' tabs.
4. On Documents and Conditions tab, select the Document and click on Clause Maintenance which will open in a new screen.
5. On this new screen, Timed out exception is encountered and no documents are listed under Document drop down.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |