FCUBS 14.7 GEDCULIK Modification Failed with Error as Customer Liability Linkage is not Populated during customer creation(STDCIF) (Doc ID 2984581.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Symptoms

On : 14.7.0.0.0 version, Implementation Support

14.7 FCUBS | GEDCULIK save error

When user tries to modify and save a record from GEDCULIK - cust liab llinkage error is encountered :
GE-EXT-005-2 - failed to modify record
GE-EXT-007 - Replication to Common core failed.
This is a new record and before save data was not present in STTM_CORE_EL_LIAB_CUST and GETM_LIAB_CUST but during save -
data gets inserted in STTM_CORE_EL_LIAB_CUST but no data in GETM_LIAB_CUST and record fails to save with above errors.
Screen shot and elcm debug attached for reference

ERROR
-----------------------
GE-EXT-005-2 - failed to modify record
GE-EXT-007 - Replication to Common core failed.



STEPS
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The issue can be reproduced at will with the following steps:
1. Modify Customer Liability Linkage using GEDCULIK
2. Failed to Save with Error


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot modify Customer Liability Linkages

Cause

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