ST-MAND-001 Giving Mandatory Field Error For Account Number In BC Issue Against Walk-in (Doc ID 2985246.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Symptoms

On : 14.7.0.0.0 version, Implementation Support

Giving Mandatory Field Error for Account Number in BC Issue against Walk-in

When, I am performing BC Issue against Walk-in Operation, I was able to submit the transaction successfully and there was no account number field to enter as it is a walk-in screen. After Submitting the transaction, In the electronic journal when we are trying to submit at sent back stage it's giving us a ST-MAND-001 error Account Number, which is not even there in the screen. So we are unable to complete the transaction successfully.

ERROR
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ST-MAND-001: Mandatory Field @Account Number(ACNO) is Not Input


STEPS
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The issue can be reproduced at will with the following steps:
1. Perform a BC Issue against a Walk-in
2. Submit the Transaction
3. Go to Electronic Journal and submit the transaction to back stage

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed with the Transaction

Cause

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