"System cannot process the request currently, please try later." Error Displayed on View Outward Guarantee Screen When User Attached Local Undertaking Request in the Contract
(Doc ID 2985622.1)
Last updated on NOVEMBER 10, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
When local undertaking request is attached in outward BG, following error occurs.
ERROR
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On Screen:
System cannot process the request, please try again later.
In Logs:
Caused by: java.lang.NullPointerException
at com.ofss.digx.extxface.tradefinance.bankguarantee.impl.assembler.BankGuaranteeReadAssembler.fromResponse(BankGuaranteeReadAssembler.java:281)
STEPS
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The issue can be reproduced at will with the following steps:
1. Login via corporate user.
2. Navigate to Outward BG > View BG
3. Select the Outward Guarantee Reference Number.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |