My Oracle Support Banner

Adhoc Report Status Is Stuck in Pending State (Doc ID 2989153.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When adhoc reports are run they are stuck in pending state, following error occurs.

ERROR
-----------------------
ERROR com.ofss.digx.app.report.service.ReportRequest - RunTime Exception encountered while invoking the service com.ofss.digx.app.report.service.ReportRequest while executing the process method
java.lang.NullPointerException: null
at com.ofss.digx.domain.report.entity.repository.adapter.LocalReportAdhocRequestRepositoryAdapter.process(LocalReportAdhocRequestRepositoryAdapter.java:125)
at com.ofss.digx.domain.report.entity.repository.ReportAdhocRequestRepository.process(ReportAdhocRequestRepository.java:66)


STEPS
-----------------------
The issue can be reproduced with following steps:
1. Login via user.
2. Navigate to Report Generation > Adhoc.
3. Schedule report, view status.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.