My Oracle Support Banner

OBBRN TD Account Opening Issue (Doc ID 2989653.1)

Last updated on DECEMBER 03, 2023

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
OBBRN- User facing issue in TD Account opening screen. After Tab out from Product code LOV screen hangs


EXPECTED BEHAVIOR
-----------------------
OBBRN- TD account opening screen should not hang and account should be opened successfully.
.

STEPS
-----------------------
1. Launch TD Account opening screen.
2. Fetch Customer ID from LOV.
3. Fetch Product code from LOV.
4. After Tab out from Product code LOV screen hangs to fetch details of product class.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create TD account in OBBRN.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.