After Rejecting Transaction, Count of Payment is Increasing but Details of Rejected Payments is not Showing Up in My Approved List (Doc ID 2990928.1)

Last updated on DECEMBER 04, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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For Checker User, After rejecting transaction, count of payment is increasing but details of rejected payments is not showing up in my approved list.

EXPECTED BEHAVIOR
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For Checker User, After rejecting transaction, count of payment and details of rejected payments, both should be displayed in my approved list.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to application as checker User
2. View Dashboard -> My approved List
3. check the transaction details

Cause

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