OBDx IoS Authenticator application Not Working After Updating The Certificate
(Doc ID 2993935.1)
Last updated on JANUARY 02, 2024
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 22.2.0.0.0 [Release 21 to 22]Information in this document applies to any platform.
Symptoms
When attempting to launch OBDX IOS Authenticator application, it is not working
the following error occurs.
ERROR
-----------------------
2023-12-14 00:45:51.243384+0400 OBDXSecureAuthenticator[7957:159042] DiskCookieStorage changing policy from 2 to 0, cookie file: file:///Users/sreejap/Library/Developer/CoreSimulator/Devices/69949C5D-093B-4ED5-B9AF-D9218A92340F/data/Containers/Data/Application/B5440371-6645-4D28-88C7-BB7DEEE98DEC/Library/Cookies/com.ofss.digx.obdx.mashrequat.binarycookies
2023-12-14 00:45:51.276171+0400 OBDXSecureAuthenticator[7957:159042] Apache Cordova native platform version 4.5.5 is starting.
2023-12-14 00:45:51.276309+0400 OBDXSecureAuthenticator[7957:159042] Multi-tasking -> Device: YES, App: YES
2023-12-14 00:45:51.349934+0400 OBDXSecureAuthenticator[7957:159291] NSURLConnection finished with error - code -1002
2023-12-14 00:45:51.652228+0400 OBDXSecureAuthenticator[7957:159042] CDVWKWebViewEngine will reload WKWebView if required on resume
2023-12-14 00:45:51.652295+0400 OBDXSecureAuthenticator[7957:159042] Using WKWebView
2023-12-14 00:45:51.652492+0400 OBDXSecureAuthenticator[7957:159042] [CDVTimer][console] 0.016928ms
2023-12-14 00:45:51.652585+0400 OBDXSecureAuthenticator[7957:159042] [CDVTimer][handleopenurl] 0.015020ms
2023-12-14 00:45:51.655706+0400 OBDXSecureAuthenticator[7957:159042] [CDVTimer][intentandnavigationfilter] 3.072023ms
2023-12-14 00:45:51.655833+0400 OBDXSecureAuthenticator[7957:159042] [CDVTimer][gesturehandler] 0.023007ms
2023-12-14 00:45:51.656347+0400 OBDXSecureAuthenticator[7957:159042] [CDVTimer][cdvwkwebviewfilexhr] 0.467062ms
2023-12-14 00:45:51.656429+0400 OBDXSecureAuthenticator[7957:159042] [CDVTimer][TotalPluginStartup] 3.971934ms
2023-12-14 00:45:51.844837+0400 OBDXSecureAuthenticator[7957:159291] [Security] __delegate_identifier__:Performance Diagnostics__:::____message__
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Update the certificate -> build the UI
2. Launch the OBDX authenticator in simulator
3. Getting above mentioned error.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log into OBDX authenticator application.
Changes
No changes done to hardware/product or environment caused this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |