User Was Able To Manually Return RTGS Inward Transaction From EAC Queue Between EOD And SOD
(Doc ID 2994731.1)
Last updated on DECEMBER 24, 2023
Applies to:
Oracle Banking Payments - Version 14.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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User was able to manually return RTGS inward transaction from EAC queue between EOD and SOD
User was able to manually return an RTGS inward transaction from EAC queue between EOD and SOD. Return transaction was sent out between EOD and SOD and the return transaction got rejected from SFMS.
STEPS
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The issue can be reproduced at will with the following steps:
1. The RTGS inward transactions stuck in ECA queue
2. User was able to manually return RTGS inward transaction from EAC queue between EOD and SOD
3. Return transaction was sent out between EOD and SOD.
4. The return transaction got rejected from SFMS.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Manually return RTGS inward transaction.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |