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OBBRN Error PI-INS-003 thrown during BC cancel/Refund operation (Doc ID 2994786.1)

Last updated on JANUARY 04, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Even though the same acc no is inputted following error is thrown. 

ERROR
-----------------------
PI-INS-003: Creditor Account Number should match with Debtor of InstrumentIssue

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Launch BC operation screen
2) Input BC No, Issue Branch BC Currency
3) Choose Operation Type - Cancel /Refund
Even though the same account number used in the instrument issue transaction for the Refund/Cancel operation type , the error (PI-INS-003: Creditor Account Number should match with Debtor of InstrumentIssue)is getting.


Cause

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In this Document
Symptoms
Cause
Solution
References


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