Obdx Application Showing Accounts Which Are in Closed Status
(Doc ID 2995888.1)
Last updated on JANUARY 02, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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OBDX is showing accounts which are in closed status.
EXPECTED BEHAVIOR
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Closed accounts should not be displayed on screen for transactions.
STEPS
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The issue can be reproduced at will with the following steps:
1. login with admin user.
2. Navigate to group corporate accounts --> Go to party account access.
3. Check if already closed accounts are present.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users will be shown all the accounts including closed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |