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Repeat Transfer Execution Status Shows as Completed for Cross Border Payments Even Though It Fails at Host (Doc ID 2996059.1)

Last updated on JANUARY 10, 2024

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Repeat Transfer execution status for Cross Border Payments is marked as completed and no errors are displayed on screen even though at OBPM (Oracle Banking Payments) it fails.

EXPECTED BEHAVIOR
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Error status, if any, of repeat transfer transactions for cross border should be seen for executed Repeat Transfers Orders.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Retail/Corporate user.
2. Use the toggle menu and navigate to Payments > Setups > Repeat Transfers.
3. Create a Domestic/International Repeat Transfer with amount greater than available balance.
4. Confirm the above payment.
5. Once the Repeat Transfer is executed open the Repeat Transfer details screen for the above transaction.
6. Scroll down to the transaction status table where status is showing as completed even though in database and OBPM it has error due to insufficient balance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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