My Oracle Support Banner

EMS_OUT JOBS Is Not Working (Bug 35923) (Doc ID 2996062.1)

Last updated on JANUARY 04, 2024

Applies to:

Oracle Banking Payments - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.6.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
EMS_OUT JOBS is not working

SMSJOBBR -- EMS_OUT, EMS_IN, EPSGENPAYMENT
After starting this message should handed-off itself only,-- system expectation

After starting SMSJOBBR messages status is not changing from G to H, we need to pause for running EMS group jobs and again re-start the same to hand-off the messages-- current functionality

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. SMSJOBBR message screen
2. EMS_OUT job is not picking messages
3. EMS_OUT JOBS is not working

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, EMS_OUT JOBS is not working.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.