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OLSTRONL Screen Is Not Reflecting The Customer Name (Doc ID 2996763.1)

Last updated on JANUARY 07, 2024

Applies to:

Oracle Banking Corporate Lending - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While user attempting to query contract in OLSTRONL screen for closed customer, it shows customer name as blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create contract using an active customer
2. After the contract creation, close the customer in STDCIF
3. Query the contract from the OLSTRONL screen, the contract ref no and details are shown in the result tab, but the customer name field is blank, Bank is expecting the customer name to be displayed in this result tab.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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