OBTFPM User Not Allowed To Create Task After Reject Approval
(Doc ID 2997512.1)
Last updated on JANUARY 22, 2024
Applies to:
Oracle Banking Trade Finance Process Management - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
If the user rejects one task for example a Gtee amendment, then the user should be able to initiate a new process such as claim lodgement.
because that previous is complete now after rejecting approval. Still, the system is considering it as pending and not allowing to creation of another task on contract.
ERROR
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Process Reference Number Generation Failed - Guarantee/SBLC is in Initiation of Amendment/Cancellation Confirmation.
STEPS
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The issue can be reproduced at will with the following steps:
1. Initate a GTEE amendment
2. Reject the process
3. After reject approval verify whether user able to create another task on contract.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |