My Oracle Support Banner

ACCOUNTING AND DISPATCH NOT HAPPENING IN CASE DEFERRED PRICING IS ENABLED FOR CUSTOMER (Doc ID 2997572.1)

Last updated on JANUARY 18, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.3.0 version, Implementation Support

An issue has been identified with respect to Deferred Pricing. The transaction is not proceeding with Accounting and Dispatch activity. The issue looks to be with respect to setting of Entity Id information while setting the deferredchargesDto.

This issue might be generic and applicable for all payment types (Cross Border, Book Transfer, SEPA DD etc.) and not limited to SEPA CT payments. The steps are shared with respect to SEPA CT

a) Create a SEPA CT Payment for a customer with deferred pricing enabled in PMDFLPRF
b) While processing the deferred charges information during transaction Processing, the process is abruptly ending due to missing entity id information

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.