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Save as Template Gives Error for Created Invoice under Receivables & Payables (Doc ID 2997575.1)

Last updated on JANUARY 18, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

While trying to save the created Invoice under Receivables & Payables as Template below error is observed on the screen with error details in logs as below.

ERROR
-----------------------
On Screen:
System cannot process the request currently. Please try later.
In logs:
OBP_DAS_002
Critical data constraints were violated, and process could not be completed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as corporate user.
2. Use the toggle menu and navigate to Receivables & Payables > Receivables & Payables Management > Create Receivables & Payables > Online Invoice Creation.
3. Once invoice is created click on Save as Template.

Cause

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In this Document
Symptoms
Cause
Solution
References


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