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Unable To Create PFM. Error "System Cannot Process" Is Observed. (Doc ID 2997746.1)

Last updated on JANUARY 12, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to create PFM goals, below error is observed.

ERROR
-----------------------
"com.ofss.fc.infra.ws.WSException: Failure to connect to remote webservice
at com.ofss.fc.infra.ws.JAXWSFactory.createServiceStub(JAXWSFactory.java:144)
at com.ofss.digx.extxface.goal.ubs.impl.product.GoalProductAdapter.listInterestRates(GoalProductAdapter.java:228)
at com.ofss.digx.extxface.goal.ubs.impl.product.GoalProductAdapter.read(GoalProductAdapter.java:102)
at com.ofss.digx.domain.goal.entity.product.repository.adapter.RemoteGoalProductRepositoryAdapter.read(RemoteGoalProductRepositoryAdapter.java:101)
at com.ofss.digx.domain.goal.entity.product.repository.GoalProductRepository.read(GoalProductRepository.java:59)
at com.ofss.digx.domain.goal.entity.product.GoalProduct.read(GoalProduct.java:256)
at com.ofss.digx.app.goal.service.product.GoalProduct.read(GoalProduct.java:104)
at com.ofss.digx.app.goal.service.category.GoalCategory.populateProductDetails(GoalCategory.java:452)
at com.ofss.digx.app.goal.service.category.GoalCategory.list(GoalCategory.java:304)
at com.ofss.digx.appx.goal.service.category.GoalCategory.list(GoalCategory.java:214)"
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user.
2. Navigate to "Spend Analysis" And Create PFM goals


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to create PFM goal.

Cause

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In this Document
Symptoms
Cause
Solution
References


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