Error Account Relationship Mapping Is Not Available Showing on Retail User Screens
(Doc ID 2999050.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
After enabling Account Relationship Check from System Rules error message is displayed on below listed retail screens.
1. Dashboard
2. Cheque Request
3. Loans & Finances
ERROR
-----------------------
Account Relationship mapping is not available. Please contact your bank administrator.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as admin.
2. Use the toggle menu and navigate to Configuration > System Rules.
3. Select the Enterprise Role and enable Account Relationship Check.
4. Login as Retail and observe the error message is coming on the Dashboard, Cheque Request and Loans & Finances screen.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |