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XLS & XLSX Bulk File Upload Giving Error As Invalid File Format (Doc ID 2999601.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to upload a bulk file in Excel format ,
the following error occurs in logs and in Error file it gives message as "Invalid File Format"

ERROR
-----------------------
SEVERE: [< 1-1216-4630-5960-5841 >] Error in file conversion
java.io.FileNotFoundException: /home/devops/obdx/fileupload/1704785698801.csv (No such file or directory)
at java.io.FileOutputStream.open0(Native Method)
at java.io.FileOutputStream.open(FileOutputStream.java:270)
at java.io.FileOutputStream.(FileOutputStream.java:213)
at java.io.FileOutputStream.(FileOutputStream.java:162)
at java.io.FileWriter.(FileWriter.java:90)
at com.ofss.digx.framework.fileupload.converter.ApacheXlsConverter.convert(ApacheXlsConverter.java:107)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload a Excel bulk file using admin/customer login
2. Files goes to Error status
3. In Error file it gives message as "Invalid File Format"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload the Excel file format ( xls and xlsx )

Changes

 No change has been done.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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