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Peer To Peer Transfer Shows Blanks Screen While Claiming With New Bank Option. (Doc ID 2999909.1)

Last updated on JANUARY 25, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While initiating Peer to peer transfer with new bank option, below UI error is observed.


ERROR
-----------------------
TypeError params.rootmodel.response is not a function.

Blank screen visible to user.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Retail user and initiate "Peer to Peer Transfer To Email" from Payments -> Transfers -> Other Transfers
2. Once successful, payee will receive the link, Open the link and click on "New Bank" Option
3. Fill the form and click submit
4. Blank Screen appear

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to claim money.

Cause

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In this Document
Symptoms
Cause
Solution
References


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