Username Email Alert Not Getting Sent for Newly Created User
(Doc ID 3000141.1)
Last updated on JANUARY 25, 2024
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Email alert for username is not getting sent for newly created user.
EXPECTED BEHAVIOR
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Email alert for username should be sent for newly created user.
STEPS
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The issue can be reproduced at will with the following steps:
1.Login with Admin user
2.Create a retail / Corporate user.
3. Alert should be sent for username via email after creating a new corporate or retail user.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users does not receive the username alert on email.
Changes
No Hardware or Software changes. No changes in configuration and settings.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |