RTGS transaction have duplicate ECA blocks created or failure as duplicate ECA block (Doc ID 3001572.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Symptoms

Actual Behaviour: RTGS ACH transaction have two ECA blocks created for single transaction

Expected Behaviour: RTGS ACH transaction have single ECA block created for single transaction

STEPS
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1. Process RTGS transaction and it moves to network cut off queue

2. After release from Network cutoff queue, check it moves to Future value dated queue

3. After release from Future value dated, check whether two ECA block present.

4. ECA reverse during network cutoff queue release does not update status properly and ECA block not released 

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use actual available balance due to excess/duplicate ECA block.

Changes

Application changes will update status properly in OBPM queue tables for ECA reverse.

Cause

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