Close Out Withdrawal Screen Issue (Doc ID 3001635.1)

Last updated on FEBRUARY 08, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While doing close-out withdrawal with cash mode

1. Accounting entries are not posted when submitted first.
2. The System allows the user to submit with the same transaction reference number multiple times.

EXPECTED BEHAVIOR
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1. The system should pass the accounting entries while submitting the close out withdrawal
2. The system should restrict the user to submit only once.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enter the Account Number
2. Click IC Liquidate
3. Submit the Transaction
4. Take the transaction reference number from the servicing journal screen
5. Query that in close out withdrawal screen
6. Choose close mode as cash and click submit.
7. Verify the accounting entries in actb_entries_handoff and actb_daily_log tables with that transaction reference number
8. Submit multiple times and see whether the system is restricting to submitting same transaction reference number.

Cause

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