PADIQRSP Screen got launched with 'Transaction does not exist, failed to query data' error message (Doc ID 3002368.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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PADIQRSP Screen got launched with 'Transaction does not exist, failed to query data' error message. Details are not getting displayed.



EXPECTED BEHAVIOR
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PADIQRSP (Response to Inbound SEPACT Inquiry) screen should display the response details


STEPS
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1. Upload an incoming pacs008 and verify whether the transaction is generated in PASIVIEW Screen
2. And upload camt027 (With respective pacs008 details) for inquiry, and verify it in PASINQRY screen.
3. Select the respective record in PASINQRY and click on 'Generate Response' system will process the request.
4. If not, after clicking on 'Generate Response', try to provide details for 'Investigation status' field (As ACNR) and 'Transaction Processed Date' as current system date. Then click on save (Record will get saved and authorized).
5. On same 'PASINQRY' screen, select the record and click on 'View status request Details' (It will navigate to PMSISTRQ screen -> Click on 'View Response'.
6. Verify whether the PADIQRSP (Response to Inbound SEPACT Inquiry) screen displays the response details.



BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view transaction details in PADIQRSP Screen

Changes

Cause

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