PYSOVIEW - Reversal Is Not Happening For Processed Transaction
(Doc ID 3002733.1)
Last updated on FEBRUARY 09, 2024
Applies to:
Oracle Banking Payments - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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KATS-CT - Reversal is not happeing for processed transaction
On clicking on Reversal button for a processed transaction from PYSOVIEW screen, system is throwing 'Error Occurred but message could not be determined' error
STEPS
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The issue can be reproduced at will with the following steps:
1.Launch PYSOVIEW screen.
2.Click on on Reversal button for a processed transaction.
3.Check whether error is throwing or not.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |