"User Entitlement Report" Is Always in Error State (Doc ID 3003229.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Symptoms

When attempting to generate user entitlement report,the following error occurs.

ERROR IN LOGS
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ERROR com.ofss.digx.app.accountaccess.service.AccountAccess - RuntimeException from listAccounts() for requestDTO DomainObjectDTO [auditSequence=1, createdBy=null, creationDate=null, entityStatus=null, lastUpdatedBy=null, lastUpdatedDate=null, recordStatus=null, version=1] in class com.ofss.digx.app.accountaccess.service.AccountAccess
java.lang.NullPointerException: null
at com.ofss.digx.app.accountaccess.service.AbstractAccountAccessSystemConstraint.checkIfUserIsNormalCorpUserAndCanAccess(AbstractAccountAccessSystemConstraint.java:64)
at com.ofss.digx.app.accountaccess.service.AccountAccessListAccountsSystemConstraint.validateConstraints(AccountAccessListAccountsSystemConstraint.java:56)
at com.ofss.fc.framework.domain.constraint.SystemConstraint.isSatisfiedBy(SystemConstraint.java:34)
at com.ofss.digx.app.accountaccess.service.AccountAccess.listAccounts(AccountAccess.java:1875)
at com.ofss.digx.app.report.adapter.impl.UserEntitlementReportAdapter.listAccounts(UserEntitlementReportAdapter.java:118)
at com.ofss.digx.app.report.data.processor.UserEntitlementReportAdapter.generateReport(UserEntitlementReportAdapter.java:221)


STEPS
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The issue can be reproduced with following steps:
1. Login via administrator.
2. Navigate to Reports - Report Generation
3. Select User Entitlement report.
4. After report is run go to Report - My Reports.
5. Report is in error state.

Changes

Cause

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