My Oracle Support Banner

FCUBS || Balance Enquiring (ACDABLQY) Through Webservice Failing || Error-AC-LNK-006: No Record Found for the Given Criteria (Doc ID 3004208.1)

Last updated on FEBRUARY 16, 2024

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Users are getting error message when performing balance enquiry (ACDABLQY) through Webservice.

ERROR
-----------------------
AC-LNK-006!No Record Found for the Given Criteria~ST-SAVE-024!Failed to Query Data~

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Do balance enquiry through Webservice.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do balance enquiry through Webservice.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.