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OBBRN :- Customer Address Update Failing With Error Language Cannot Be Blank (Doc ID 3004473.1)

Last updated on FEBRUARY 14, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.3.0 version, Implementation Support

When attempting to

update customer address from OBBRN getting Language cannot be blank and cannot provide personal details error.


ERROR
-----------------------

language cannot be blank

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. go to customer address update.
2. modify and save.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify the address,

Cause

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In this Document
Symptoms
Cause
Solution


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