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While Initiating Loan Repayment With Full Payment, Error "Loan Settelemnt Request Failed." Is Observed. (Doc ID 3004735.1)

Last updated on FEBRUARY 18, 2024

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While initiating loan repayment with full payment, below error is observed.

ERROR
-----------------------
Loan settelemnt request failed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user.
2. Naviage to Accounts --> Loan and Finances --> Loan and Finance Repayment
3. Select "Full Payment" Option.
3.

BUSINESS IMPACT
---------------------------
The issue has the following business impact:
Due to this issue, user is not able to make full repayment of loan.

Cause

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In this Document
Symptoms
Cause
Solution
References


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